LOCALLY-OWNED AND OPERATED

Tech support made personal.

Personalized help for when your computer, printer, or sanity needs saving.

We provide support in your language: English or Spanish!

What We Even Do

From new computers to cranky printers, we provide hands-on tech support for homes and small businesses across the Snoqualmie Valley and beyond.

Device Setup & Configuration

New computer? New tablet? New sense of dread? We'll get your devices unboxed, configured, updated, and connected—so you can skip the frustration and get straight to actually using them.

Network & Smart Home

WiFi that finally reaches the back bedroom. Smart speakers that actually listen. We optimize your home network and configure your smart devices so everything plays nice together.

Troubleshooting & Tune-Ups

Slow computer? Printer rebellion? Mysterious error messages? We diagnose issues, clean up digital clutter, and get your tech running like it did when you first unboxed it. Maybe better.

Patient Training & Support

Patient, unhurried support is kind of my thing. No jargon, no sighing—just clear help and written instructions if you want them.

Computer Setup
Printer Help
WiFi & Networking
Smart Home
Senior Support

Speed Optimization
Email Setup
Training & Lessons
Data Backup
Virus Removal

Why Even Us

You Get Me, Not 'A Tech'

No call centers, no strangers, no repeating yourself. You work directly with the owner—every single time.
20+ Years Experience

20+ years solving tech problems across every kind of company you can imagine. Microsoft Certified Professional.
Snoqualmie Valley Based

Based in Duvall, serving the Snoqualmie Valley. I'm your neighbor, not a dispatch from across the metro.
Patient & Judgment-Free

No question is too basic. Plain English, no jargon, no sighing. Especially great with Seniors.
No Upsells, No Agenda

I don't sell hardware or push products. Just honest help to solve your actual problem.

How It Works

From 'help!' to 'fixed' in three simple steps.

Tell Us What's Wrong

Quick questions upfront so we arrive prepared—or we can jump straight into a remote session if that's faster.

On-Site & Remote

Remote sessions are great for quick fixes. If it can be solved via screen share, we'll save you the house visit.

Pick a Time

Pick a time that works for you. Same-week appointments usually available. No phone trees, no waiting on hold.

Why Not Just Search the Internet For It?

Sure, you could spend your Saturday troubleshooting. Or...

DIY

Hours of trial and error
Risk of making it worse
Confusing jargon
No one to call when stuck

Herewhat

Fixed in one visit
Done right the first time
Plain English explanations
Someone that knows your setup

Got Questions? We've Got Answers.

Here are answers to the most common questions—no digging required.

How much does a visit cost?

On-site visits start at $125 for the first hour. Remote sessions start at $50 for 30 minutes. Flat-fee packages also available for common jobs.

What areas do you serve?

We're currently serving Duvall and Carnation. Monroe, Woodinville, and Redmond coming soon—or contact us if you're nearby!

Are you good with seniors?

Absolutely. Patient, unhurried support is kind of my thing. No jargon, no sighing—just clear help and written instructions if you want them.

Do you sell computers or equipment?

Nope. I don't sell hardware or push products—just honest help with what you already have or plan to buy yourself.

What if I need help with something quick?

Remote sessions are great for quick fixes. If it can be solved via screen share, we'll save you the house visit.

The Person Behind the Support

"I started Herewhat because tech support should feel like calling a neighbor, not a call center. You deserve someone who listens first and actually solves the problem."

Oswaldo Aquique

Owner & Founder

We hear you—even when your printer won't.

On-site or remote, we fix the issue and make sure you understand what happened. No jargon, no mystery fees.

Get Help Now